PawBill is built as a modular system. All features are not enabled by default. You can install the modules you need (example, cPanel module or eNom module) and only the features supported by those modules become active. This allows the entire system to run faster and makes the system only as complicated as you require it to be.

All text used in PawBill comes from language files. These language files can be customized to support the language of your choice. Users are then able to select between the supported languages and see the entire interface in the chosen language.

PawBill supports domain names as well as hosting accounts. You have the ability to register, transfer and renew domain names along with setting up hosting accounts.

PawBill supports recurring payments, one time payments and free products. With recurring payments, you can set the term of the payment to any number of days, months or years. For example, you could create a new term named "Half yearly" and set its duration to 6 months.

Invoices can be configured to be generated some number of days before the expiry of the account. This setting can be Configured globally for all accounts within a module or you can override the default for individual accouts.

The frontend uses smarty templates. You can customize the look and feel of the admin area easily using these templates. You can even go to the extent of creating a new theme to make your installation of PawBill look unique.

Only links related to the enabled modules show up in the navigation menu. As you enable or disable modules, the links in the navigation menu change to show you only those items that you can configure, leading to less clutter in the admin area.

A system of admin groups and admin logins give you a fine control over what each admin can and cannot do.

By default, you have a superuser admin group with all permissions and a disabled admin group with no permissions. While you can't modify these two existing admin groups, you can create new admin groups with any names you like. You can configure permissions for each admin group you create and then add individual admins to admin groups. You can easily change the admin group of an admin as well as change permissions for an admin group.

For example, an admin engaged in support activities may not require permission to activate and deactivate modules. You can easily configure an admin group named support with permission for the modules section either View Only or None and add the admin to that group.

You can customize the navigation menu that appears in the admin and client areas. You can move the links around, edit the URL of links and add or delete links.

You can filter the data shown within PawBill in various simple and advanced ways:

Numbers: Filter numbers based on a range, exactly match a value, greater than, less than, not equal to and contained in a list of numbers
Text: Filter text based on exact match, starts with, ends with, contains text and a list of text values
Dates: Filter dates based on a date range

You can sort the data shown within PawBill by up to three levels - if two rows have the same data according to the first sort criteria, the second is used to sort the rows and if that too is equal, the third is used.

Drag and Drop can be used to filter rows of table windows. When a row is dragged from the first window to the second window, the second window will filter itself based on the data it recognizes from the dragged row.

You can add internal notes as reminders to yourself for any customer, account, invoice, order, package, etc. These notes are not visible to customers.

You can set the mode of operation to automatic to immediately create the account on payment. On the other hand, you can make the system wait for your approval before it goes ahead and creates the account. In both ways, you do not have to visit the WHM panel to manually create the account.

The system is capable of setting up both Shared as well as Reseller hosting accounts without requiring you to visit the WHM panel.

You can configure the number of days after account expiry to suspend or delete the account. You can also override the suspend and delete date for individual accounts. On the other hand, if you do not with to suspend and/or delete accounts, you can configure that too.

Select the server to be used to setup a new account based on available disk space, available bandwidth, number of accounts, priority or random server.

Select the username to be used to setup a new account based on the domain name of the account, name of the customer, email address of the customer or a random username.

If your cPanel server is offline when the system tries to setup the account, it will automatically retry later.

The system logs all requests made and responses received from your cPanel servers.

The eNom module automatically handles domain name registrations, transfer and renewal of domain names through eNom.

Collects extended information during the order process for domains that require it, reducing manual intervention.

Modify name servers associated with domain names right from within the admin area.

If the eNom server is offline, the system will automatically retry the request later.

All communication with the eNom server are logged and viewable by the admin.

Recurring payments (PayPal uses the term subscriptions) are supported. You can also choose to require your customers to make one-time payments for every invoice if you prefer not to use recurring payments.

All Instant Payment Notifications (IPNs) received from the PayPal server are logged and viewable by the admin.

Domain availability check for new domain name registrations.

Select which domain and hosting packages show up in the order form.

Arrange web hosting packages into package groups.

Select which addons show up for each addon group

Notify clients of events such as new account active, payment received, etc using email templates that are completely customizable

Add Cc and Bcc fields to any email.

You can choose to send the email to an admin, an admin group, the customer or to a specific email address

HTML, Plain Text and multipart email messages (having both HTML and Plain Text parts in one email message) are supported.

SMTP, sendmail and internal php main() function are supported.

The Manual Domains module accepts orders for the domain names you configure. You can then purchase or transfer the domain name and update the status accordingly.

You can configure whois servers for each domain name using the WHOIS, HTTP or HTTPS protocols to check domain availability in the order form.

You can configure allowed payment methods such as check, money order, wire transfer, etc. The customer can choose one of these methods to pay their invoices. Once the payment has been received and cleared, you will have to update teh status to have the system proceed with completing the order.

Ability to apply a tax based on the state and country of the customer

Supports both flat rate of tax as well as a percentage of the total amount.

Shows you statistics on where your customers are from

Shows the data in percentages, a pie chart and as plain number of customers

Click on the pie chart slices to show customers by country, state and city

Supports address verification to reduce fraud

Authorizes card the first time the user enters it for verification

Recurring payments are supported. You can also choose to require your customers to make one-time payments for every invoice if you prefer not to use recurring payments.

All notifications received from or sent to the Google Checkout server are logged and viewable by the admin.

The ResellerClub module automatically handles domain name registrations, transfer and renewal of domain names through ResellerClub.

Modify name servers associated with domain names right from within the admin area.

If the ResellerClub server is offline, the system will automatically retry the request later.

All communication with the ResellerClub server are logged and viewable by the admin.

You can control if visitors to your site have to be registered before they can submit support tickets or anyone can submit a support ticket

Supports multiple departments with different settings for each department

Add private notes to tickets. Private notes are visible only to admins and not to the customer

Ability to close tickets automatically after a configurable number of days if they are in answered state.